FAQs

Start Here Before You Dive In Wrenches First.


General Questions

Do you ship or is pickup preferred?

Yes, we can ship - but shipping on larger items is expensive! Shipping cost is not included in your order and is an additional charge. Local pickup is preferred if you can get to Denver, CO. Otherwise, we're happy ship to you.

Sometimes we may be able to meet you in the middle. Just give us a call to discuss options.

Can I get parts painted? Can I match my factory paint color?

Yes and yes. We partner with professional auto body shops that paint and match factory colors.

Do you recommend paint after install? Or paint then install? Or some combo?

Yes and yes. We partner with professional auto body shops that paint and match factory colors.

Do you offer installation?

Yes, we can handle the install for you.

Or if you’d rather get hands-on, we can do it together — we'll walk you through it, wrench beside you, and be that extra set of hands (and voice of experience) when it counts.

Can I install myself?

Absolutely. If you've got skills and want to do it on you own, then no problem. We'll even provide some good instructions.

Others may tell you not to do it yourself - depending on what you're installing, it CAN be a daunting task. But we want to make it more DIY-able and easy for those that want to handle it on their own.

What is your return policy?

At this time, we cannot offer refunds on deposits or purchases. However, we want your to be fully satisfied with your parts and install. If you're not, we'll do our best to work with you to make it right.

Are you a scam? How do I know this is for real?

We're legit - of course a scammer would say the same thing, but we actually are. We get it though - a lot of our customers find us through social pages and have this question.

Check out our Fans Page, our instagram, and - if you want more - we can also provide some references on request.

I still have questions - can I talk to someone?

You bet - we get obsessive about these too and love to talk through all the details. Give us a call or shoot us an email.

Product Specific Questions

Do you include back glass with the rear door kit? Can you tint it?

Yes, we provide it and we can have it tinted for you.

What happens to my backup camera when the rear door kit installed?

There are all sorts of options - mount it on the rear tire like a true Prado, mount it on the license plate holder, and more.